Who we are
Buff Blinds is an independent business based in Worthing, West Sussex, providing made-to-measure blinds, curtains and patio awnings, with shutters available through a recommended specialist.
Website: https://buffblinds.co.uk
Privacy contact: info@buffblinds.co.uk
Information we collect
When you contact us or use our services, we may collect your name, address, telephone number, email address, enquiry details, quotations, appointment information, order details and payment records.
Our website may also process limited technical information needed for security and functionality.
How we use your information
We use customer information to respond to enquiries, provide quotations, arrange home visits, measure and install products, manage orders and payments, maintain records of previous work, and meet legal and tax obligations.
We do not send marketing emails or promotional messages.
Our legal reasons for using information
We process personal information where necessary to take steps before entering a contract, fulfil a contract, comply with legal obligations, or pursue legitimate business interests such as maintaining appropriate customer records and responding to previous enquiries. We request consent where legally required.
Contact forms, email and WhatsApp
Information submitted through our contact form, email, telephone or WhatsApp is used to respond to enquiries and provide our services. WhatsApp also processes information according to its own privacy policy.
Payments and customer records
We accept bank transfers, cash and other agreed payment methods. We maintain appropriate payment and transaction records for accounting and tax purposes. We do not operate a card payment machine.
Sharing your information
We do not sell customer information. We may share relevant details with suppliers, delivery providers, installation specialists, website service providers or professional advisers where necessary to operate our business or provide requested services. We may also disclose information where required by law.
How long we keep information
We retain personal information only for as long as reasonably necessary. Accounting and tax records are generally retained for at least five years after the relevant Self Assessment submission deadline, or longer where required. Other customer records are reviewed periodically and deleted when no longer needed.
Cookies and website security
Our website may use cookies and similar technologies for functionality and security. Cloudflare Turnstile helps protect our contact form from spam and may process technical information about website visitors. Other website services, including embedded Google reviews, may involve additional cookies or data processing. We will request cookie consent where required by law.
Keeping your information secure
We take reasonable steps to protect customer information against unauthorised access, loss or misuse and limit access to those who need it for legitimate business purposes.
Your data protection rights
Under UK data protection law, you may have rights to access, correct or request deletion of your personal information, restrict or object to certain processing, request data portability where applicable, and withdraw consent where processing relies on consent.
To exercise your rights, email info@buffblinds.co.uk.
You can also complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.
International data transfers
Some website and communication providers may process information outside the UK. Where this occurs, we seek to ensure appropriate data protection safeguards are in place.
Changes to this policy
We may update this Privacy Policy when our services, website or legal requirements change.
Contact us
For questions about how Buff Blinds handles personal information, please email info@buffblinds.co.uk.
Last updated: 11 November 2026.
Cookie Consent and Privacy Preferences
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You can change or withdraw your consent at any time by selecting the “Change privacy settings” link at the bottom of this page.
Business Contact Details
Buff Blinds
70 Orme Road, Worthing, West Sussex, BN11 4EX
Telephone: 01903 442366
Email: info@buffblinds.co.uk